Cold chain services — Metro Melbourne (v2)

End-to-end temperature-controlled logistics for Melbourne’s metropolitan network. Refrigerated warehousing, monitored last-mile delivery, and compliant handling for pharmaceuticals, chilled groceries and perishables.

Coverage: Melbourne CBD, inner suburbs, north, south, east and west corridors
Temperatures: Ambient / 2–8°C / -18°C / bespoke temperature bands
Capabilities: Pallet consolidation, cross-dock, ATP-certified transport, real-time telemetry

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Core cold chain services

Temperature-controlled warehousing

Multi-zone racked storage, pallet handling, inventory FIFO/FEFO procedures and secure access for regulated products.

Last-mile refrigerated delivery

Timed deliveries to retailers and clinics with door-to-door temperature integrity and proof-of-delivery.

Consolidation & cross-docking

Reduce handling and transit time with consolidated loads and rapid cross-dock transfer across Melbourne hubs.

Metro network & temperature zones

Our Melbourne network is zoned to minimise transit time and maintain cold chain integrity. Each hub supports telemetry, contingency refrigeration and contingency power for continuous cold storage.

Zone A: CBD & inner suburbs — high-frequency hourly pickups
Zone B: Northern and eastern corridors — next-day consolidation
Zone C: Western & southern corridors — scheduled refrigerated express

Check zone availability

Photo gallery — facilities & fleet

Local operations team — Melbourne

Emma Walsh — Metro Cold Chain Operations Manager

Emma oversees temperature monitoring, route planning and ATP compliance for our Melbourne network. Available for operational onboarding and SLA review.

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Frequently asked questions

We use telemetry-enabled vehicles, validated insulated containers and real-time alerts. POD includes temperature log where required.

Yes — our facilities and carriers are ATP/ICH-compliant and we support regulated documentation and chain-of-custody requirements.

Yes — short-term capacity scaling and temporary chill/freezer zones are available with advanced notice.

Temperature exception reports, delivery performance, and inventory dashboards are provided via client portal or scheduled reports.

Service tiers & indicative pricing

Service	Indicative rate	Suitability
Urban Express (2–8°C)	$120 / pallet* (inner)	Retail & restaurants
Scheduled Consolidation	$65 / pallet	Distribution & wholesale
ATP pharmaceutical handling	Quote required	Healthcare & clinical

*Indicative only. Actual pricing depends on lane, volume and SLA.

Service map & pickup windows

Typical same-day pickup windows in CBD: 07:00–10:00 | 10:00–14:00 | 14:00–18:00. Weekend support available for select customers.

Ready to protect your cold chain?

Speak with our Melbourne cold chain specialists to review lanes, storage needs and compliance requirements.

Contact cold chain team Request a customised quote